12.1 Access to personal information is permitted only to our employees, contractors and authorized service providers who need the information for the purposes described in this policy.

12.2 Notwithstanding the foregoing, you should be aware that no data transmission over the Internet can be considered absolutely safe and secure. Therefore, we do not guarantee in any way that personal information will not be lost, misused or modified, and we assume no responsibility for the personal information you transmit to us, nor for the the use or misuse of personal information by you or third parties.

12.3 We undertake to take reasonable measures to reduce the risk of harm being caused and to prevent other incidents of a similar nature from occurring, if we have reason to believe that a confidentiality incident involving personal information is occurring. is produced. If the incident presents serious harm, we undertake to notify the Commission for Access to Information and any person whose personal information is affected by the incident. Confidentiality incidents are recorded in a log. “Confidentiality incident” means:
1° Unauthorized access to personal information;
2° Unauthorized use of personal information;
3° Unauthorized communication of personal information;
4° The loss of personal information or any other attack on the protection of such information.

12.4 You can, free of charge, ask us for the personal information held about you, ask us to confirm its existence and ask us to communicate this information to you by sending you a copy. The copy will be delivered in a structured and commonly used technological format.

12.5 You can, free of charge, consult and have rectified the file that we hold on you, if such a file exists, either to make a decision regarding it, or to inform a third party. You can also have it reproduced, for a reasonable fee which you agree to pay on request. We cannot refuse you access to the information contained in your file, if applicable, unless you have a serious and legitimate interest in doing so or if this information is likely to seriously harm a third party.

12.6 You can have inaccurate, incomplete or ambiguous information corrected in a file that concerns you, if such a file exists. You can also ask us to delete information that is outdated or not justified by the subject of the file, if applicable, or make comments in writing and ask to add them to your file.

12.7 If you are concerned by confidential information that we hold about you, you can ask us to stop disseminating your information or to de-index any hyperlink attached to your name giving access to your information if this dissemination causes you harm or contravenes the law or a court order.